The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 30 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Gran Via 41,
Madrid,
Spain,
2803,
Community of Madrid
Map view
street view
Gran Via 41,
Madrid,
Spain,
2803,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.6
km
Square
Plaza Mayor
650 m
Palace
Royal Palace of Madrid
950 m
Museum
Museo Nacional Thyssen-Bornemisza
1.3
km
Park
El Retiro Park
1.7
km
Plaza de la Independencia
Parque del Retiro
1.5
km
Public Building
Cybele Palace
1.4
km
Calle Ponzano tapas
2.4
km
Museum
Plaza de Cibeles
1.3
km
Church
Real Basilica de San Francisco el Grande
1.6
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.9
km
Calle Alcala 42
Circulo de Bellas Artes
940 m
Paseo del Pintor Rosales
Templo de Debod
1.2
km
Museum
Museo de Historia de Madrid
910 m
Square
Plaza de Santa Ana
900 m
Church
Catedral de Sta Maria la Real de la Almudena
1.1
km
Library
Museum of the National Library
1.6
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.4
km
Museum
Museo Sorolla
2.1
km
Garden
Sabatini Gardens
810 m
Garden
Royal Botanical Garden of Madrid
1.7
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.2
km
Museum
The Museum of Contemporary Art-Madrid
1.3
km
Calle de Ferraz
Temple of Debod
2.4
km
Nearby
Square
Puerta del Sol
580 m
Casino
Gran Via
510 m
Opposite Palacio Real
Plaza de Oriente
300 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
230 m
Theatre
Teatro Real
480 m
Church
Iglesia San Gines
350 m
Restaurants
Mercado de San Miguel
710 m
Plaza de San Miguel s/n
Museo del Jamon
550 m
Carrera San Jeronimo 6 Calle De La Victoria
StreetXo
90 m
Calle Serrano
Le Pain Quotidien
30 m
Calle Gran Via 46
Ginos
30 m
Calle Alcala 23
Five Guys
90 m
Calle Gran Via 44
Fun Falafel
100 m
Calle Jacometrezo 7
Steakburger Preciados
230 m
Preciados
De Maria Preciados
130 m
Calle Preciados 32
Carl's JR
80 m
Calle Gran Via 45
Restaurante la Pimienta
160 m
Calle Jacometrezo 13
Bentley's Preciados
150 m
Calle Preciados 31
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Location
Dining
Room Noise
Service Rudeness
7.4/10
Very good
Rooms
7.4
Location
8.7
Service
7.1
Dining
7.1
Guest reviews
7.4/10
based on 12 reviews
4/5
based on 2174 reviews
8.7
8.7/10 based on 8139 reviews
#112 of 488 hotels in Madrid based on Tripadvisor
Joan
United Kingdom,
April
2024
7.0/10
The hotel had rooms decorated in a very modern and pleasant design but they were very dark, not bright enough. Despite the windows opening to the noisy inner court due to strong winds, the stay was still memorable, especially with a gift for my upcoming birthday. The service was lacking, with issues like working early in the morning and moving rooms multiple times with similar problems. The location was good overall, right in the center with some friendly staff, but a negative experience with a stolen item. The dining experience was enjoyable with a beautiful view and good timing for meals. The lack of information about the spa was noticeable.
Rooms
7.0
The rooms, although very dark, were decorated in a very modern and pleasant design.
Service
5.0
The service had some issues like working early in the morning and room changes with similar problems.
Location
8.0
The location was good, centrally located with friendly staff, but had the downside of a stolen item.
Dining
8.0
The dining experience was good, especially with a beautiful view and well-timed meals.
Facilities
7.0
The hotel offered basic facilities without any specific comments.
William
United Kingdom,
December
2023
7.6/10
The hotel had a fantastic location in the heart of Madrid, making it super convenient for exploring the city. The rooms, although upgraded to a Premium Room for an extra cost, were a bit noisy due to wind spinning in the inner court. The service was generally helpful, but there were some rude encounters during the stay. The dining experience was fabulous but a bit disappointing due to an initial room with a bad smell. Overall, a mixed experience with great location and dining.
Rooms
7.0
The upgraded Premium Room had some noise issues from the inner court.
Service
6.0
The service was generally helpful but with some rude encounters.
Location
9.0
The hotel's location in Madrid was amazing, close to everything in the city and great for sightseeing and shopping.
Dining
8.0
The dining experience was fabulous overall but initial room smell was disappointing.
Facilities
8.0
The hotel offered great dining options and a fabulous ambiance.
Location
Room Noise
Sean
United Kingdom,
November
2023
7.8/10
Upon arrival, the room was initially cold but warmed up quickly, offering a clean space with a view over Gran Via, a busy street. The hotel staff had mixed interactions, with the bellmen, restaurant waitstaff, and rooftop bar team standing out for their exceptional service. The location was ideal in the heart of the city, with easy access to everything, including the Metro. The dining experience, although varied, lacked fresh vegetables for some palates. Overall, a comfortable stay with value for money.
Rooms
8.0
The room transitioned from cold to cozy rapidly, providing a clean space with a lively view over Gran Via.
Service
7.0
The staff was extremely nice and helpful, particularly the team at the rooftop bar and restaurant. However, some interactions were not as friendly, including the push for an upgrade.
Location
9.0
The hotel's central location in Madrid, close to transport and with a panoramic view from upper floors, was convenient and vibrant.
Dining
7.0
The dining offerings were varied, though lacking fresh vegetables for some tastes.
Facilities
8.0
The hotel offered a range of facilities to cater to various needs during the stay.
Ernie
United Kingdom,
November
2023
7.4/10
The hotel offers spacious and modern rooms that are both quiet and comfortable, despite lacking amenities like hotel slippers and water bottles. The friendly and helpful service staff enhances the stay, although a sense of insecurity was not entirely addressed. The central location is ideal for exploring the bustling city center, with numerous attractions within walking distance. While the dining options may vary in quality, the facilities cater to different preferences and needs.
Rooms
8.0
The rooms are huge, very clean, and well-furnished.
Service
7.0
The staff is welcoming, nice, and helpful.
Location
9.0
The hotel's central location is perfect for those who seek to be at the heart of the city.
Dining
6.0
The dining experience may have some variations in quality but offers a variety of products.
Facilities
7.0
The hotel provides diverse facilities to accommodate different needs.
Randall
United States,
September
2023
7.0/10
I was pleasantly surprised by this hotel. The view from my room was simply breathtaking, even though the room itself was a bit too warm for my liking. However, the suite I stayed in was absolutely incredible. The location was fantastic, with easy access to the main shopping areas right on Gran Via. Despite the rooms being a bit warm, the overall experience was great.
Rooms
7.0
The rooms were not what I was expecting in terms of temperature, but the view was the best part. The suite I stayed in was incredible.
Service
6.0
The service was a bit of a mixed bag. Some staff members were extremely rude, which was disappointing. However, others were very nice and helpful, agreeing to change my room and promising to check the condition of it.
Location
9.0
The location was amazing! Being right on Gran Via, everything was within walking distance. No need for a taxi, as the main city commercial area was just steps away.
Dining
5.0
The dining experience was not what I was expecting. The food did not meet my standards, and some items were cold. However, the unbeatable views of Gran Via were a nice touch.
Facilities
8.0
The hotel had some great facilities, despite some setbacks in other areas.
Robert
United States,
August
2023
7.0/10
My time at the hotel was a mix of experiences. The location was fantastic, right on Gran Via shopping street, but there were some noise issues in the room due to strong winds. The room size was incredibly small, but the service from the staff was decent and friendly, except for one rude encounter. Despite minor inconveniences, the central location made it easy to explore the city.
Rooms
6.0
The room, although small, was delivered as described. The noise from the inner court due to the strong wind was a bit of a bother.
Service
7.0
Overall, the staff was friendly and helpful, although there was one incident of rude behavior that stood out.
Location
9.0
The hotel's location is prime, right on Gran Via shopping street and close to major attractions and transportation options.
Dining
6.0
The dining experience was a mix.
Facilities
7.0
James
United States,
June
2023
7.6/10
My stay at the hotel was a mix of great location and friendly staff but with some room for improvement in the dining experience. The rooms were clean and comfy, although the air conditioning and heating system could be tricky to handle. The easy access to amenities made the location fantastic, but the slow check-in process and unreliable WiFi were drawbacks.
Rooms
8.0
The room with a big and comfortable double bed was clean and comfortable, though a bit cold at times due to the tricky a/c and heating system.
Service
7.0
The staff, though not as attentive as expected, made efforts to improve our stay after initial rude behavior from reception. The breakfast with views of Gran Via was a nice touch.
Location
8.0
The location was fantastic, offering easy access to the metro, train, and all amenities, bars, restaurants, and shops around Gran Via. However, the slow check-in process and unreliable WiFi were letdowns.
Dining
7.0
The dining experience was satisfactory, with the breakfast complete but on the expensive side. I enjoyed the traditional local cakes.
Facilities
8.0
The facilities provided were sufficient, catering to basic needs during my stay.
Willis
United States,
May
2023
8.4/10
The hotel is ideally located in the heart of the city, making it convenient to explore Madrid. The rooms are spacious and beautifully decorated, offering a cozy retreat from the vibrant city life. The service provided by the staff is exceptional, ensuring a friendly and respectful experience. While the dining options may not fully meet expectations, the overall value for money is satisfactory for the prime location.
Rooms
8.0
I was impressed by the size and decor of the room; it was spacious and beautifully decorated creating a comfortable ambiance away from the city's noise.
Service
9.0
The staff was extremely friendly and welcoming, always ready to assist with a smile on their faces.
Location
10.0
The hotel's location is the best feature, placing you right in the center of Madrid with easy access to cultural sights, public transportation, and a variety of amenities and dining options.
Dining
7.0
The dining experience, although not exceptional, was satisfactory given the prime location. The breakfast selection could have been more varied to match the overall quality expected from a top-tier hotel.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, and laundry service, catering to various guest needs with convenience.
Great location
Limited breakfast options
John
United Kingdom,
May
2023
7.4/10
The hotel is in a very cute and romantic location, with modern and pleasant design rooms. However, the beds are uncomfortable, not meeting the standards of even budget hotels like Travelodge in terms of comfort.
Rooms
6.0
The rooms are decorated in a very modern and pleasant design, although the bed was uncomfortable.
Service
7.0
The staff was very friendly and tried to be helpful, even though there were challenges with room changes and technical issues.
Location
9.0
The location was absolutely fantastic, providing easy access to the metro and train and surrounded by amenities, bars, restaurants, and shops.
Dining
8.0
The dining experience was very nice in a charming dining room, offering a good selection of Spanish dishes.
Facilities
7.0
The hotel facilities were adequate and provided a nice dining experience.
Virginia
United States,
May
2023
8.6/10
I had an incredible stay at a hotel right in the heart of the city. The rooms were spacious, clean, and modern, making me feel super comfortable. The staff was simply amazing - always nice, professional, and super helpful. However, the only downside was that the rooms were a bit small with not enough space for bags.
Rooms
8.0
The rooms are spacious, clean, and modern.
Service
9.0
The staff was friendly and excellent.
Location
9.0
The location was perfect in the middle of the city.
Dining
Facilities
Humphrey
United Kingdom,
April
2023
7.6/10
My stay at the hotel was a mixed experience. The room, although a bit small for my liking, was peaceful as it faced away from the bustling Gran Via. The service was friendly and warm, but some aspects like slow check-in and non-functional WiFi left room for improvement. The central location was convenient for accessing public transport and shopping, though the ongoing roadwork and taxi strike during my visit posed challenges. The dining offered delicious food with great views, but the lack of room amenities was a drawback.
Rooms
8.0
The room, although a bit small for my preference, was at the back of the hotel, ensuring a peaceful stay away from the noise of Gran Via.
Service
8.0
The service was friendly and warm, making my stay comfortable.
Location
7.0
The central location was convenient, just a short walk from public transport and shopping areas, despite the ongoing roadwork and taxi strike during my visit.
Dining
9.0
The dining experience offered delicious food with unbeatable views of Gran Via.
Facilities
6.0
The hotel lacked some room amenities like a water kettle and coffee machine, which was a downside for convenience.
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